![]() ![]() We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns.Īll returns require a Return Merchandise Authorization number. UKTechStore will assist customers whenever possible in gaining satisfaction with product manufactures Products returned for exchange must be in new condition, original packaging and include all disks, registration cards, packing materials and other accessories and be received within 30 days of the invoice date. Terms and conditions may vary by product or manufacture. Defective software will be exchanged for the same title only according to UKTechStore limited 30 day warranty described above. Due to licensing and copyright laws, we do not accept returns on software once a package has been opened or downloaded and installed in the case on products sent via electronic delivery. UKTechStore 30 day limited warranty is a defective exchange policy that provides for replacement (at our sole discretion) of software that has been confirmed as defective by either the manufacture or UKTechStore. Return shipping costs, as well as any initial shipping costs paid on the order, will be covered by the customer in all cases, unless the product is defective, damaged or incorrect.ĭefective/Damaged/Incorrect items: Refund/exchange requests for defective or damaged items must always be made within 14 calendar days from the date delivered. Your return must be received within 14 calendar days of the issuance of an RMA number. The return/exchange period begins on the date the order is delivered.Īll returns/exchanges for non-defective products may be subject to a restocking fee of up to 18%.Īll returned products must include their original packaging and must be in undamaged condition. ![]() Returns/exchanges can be made within 30 calendar days of receiving your order. **We do not offer exchanges or give refunds for wrongful purchases once the Product Activation Key is sent, as it is the buyer's responsibility to check the system requirements and compatibility of any product prior to purchase. If necessary, we will put you directly in contact with the manufacturer for further support. We will do everything in our power to troubleshoot with you in order to help you get started. If you are unable to complete a download or access an application, please contact UKTechStore customer service for assistance. For more information please contact us at you purchase a software download and we (or the Publisher) have sent you the product activation code, you are responsible for downloading (if applicable) and confirming your ability to access the software, and bear all risk of loss after downloading the application or receiving the license key, including any loss due to a computer or hard drive malfunction. cannot guarantee the delivery date or time on any shipments under any circumstances, However, we will do our very best to get your order to you as soon as we can.Īll software products delivered electronically (downloads) are final sale once the product activation key has been sent, except in the case of defective items. The Delivery times noted above are estimates.If you are uncertain about your area, please contact us. Delivery time may vary in rural areas.Out of stock items: Please contact us for delivery times.If your order is placed after 3PM or over the weekend, then it will be processed the following business day.Physical Products: UK ECONOMY SHIPPINGĪvailable to UK residents only EU ECONOMY SHIPPINGĪvailable to EU residents INTERNATIONAL (NON-EU) SHIPPING ![]() Please note that there will be no physical items shipped for all products marked Download. For orders placed outside our business hours, you will receive your order details on the following business day. Note that in certain cases processing can take up to 12 hours. Please allow up to 2-3 hours for processing of your order during regular business hours. Once your purchase is completed and has been verified by our team, we will email you all details pertaining to your order. Shipping & Order Delivery Software Downloads: NOTE: Download links for active Parallels Desktop for Mac versions, documentation, Parallels Transporter Agent and Parallels Virtualization SDK downloads are available here: parallels.If (document.readyState = 'complete') ![]()
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